InShared car insurance | Autoverzekering.nl
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InShared car insurance

InShared is an online-only insurer and part of Achmea, one of the Netherlands' largest insurance groups. You can't compare InShared through our comparison tool, so you'll need to buy your policy directly from the insurer. One thing that sets InShared apart is their so-called JaarBalans. If there's money left over after claims and expenses have been paid, the insurer refunds part of the surplus to its customers.

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About InShared car insurance

Founded in 2009, InShared was launched by Achmea as one of the Netherlands’ first online-only insurers. It was created to make insurance simpler, offering straightforward products, digital self-service and clear communication. Today, InShared is one of the country’s best-known online insurance brands.

With InShared, you’ll manage almost everything online. From taking out a policy to making changes and reporting a claim. Phone support is available, but it’s mainly intended for urgent claims and breakdown assistance.

One of InShared’s best-known features is the JaarBalans. Part of every premium is reserved to pay claims and operating costs. If there’s money left over at the end of the year, customers who didn’t make a claim receive a share of the surplus.

Like all Dutch insurers, InShared is supervised by the Dutch Authority for the Financial Markets (AFM).

Pros and cons of InShared car insurance

Pros

  • Report a claim quickly through your online account
  • Cancel your policy at any time, even during the first year
  • Almost everything can be arranged online, from taking out a policy to making changes
  • Eligible for a JaarBalans payout if there's money left over after claims

Cons

  • Phone support is mainly limited to urgent claims and breakdown assistance
  • € 135 excess for windscreen replacement carried out by a repairer outside InShared's network
  • JaarBalans hasn't paid out since 2021, so any payout should be seen as a bonus rather than an expectation
Our expert explains

How InShared’s JaarBalans works

“JaarBalans is one of InShared’s best-known features. If there’s money left over after claims have been paid, customers who didn’t make a claim may receive a share of the surplus. This is a nice extra if it happens, but not something to rely on. In fact, JaarBalans hasn’t paid out since 2021.”

Jean-Paul Würsten,

Car insurance expert

Jean-Paul

Is InShared car insurance available in English?

No. InShared’s website, online account, policy documents and customer communication are all in Dutch. The insurer doesn’t currently offer an English version of its website or insurance documents.

Can I get help in English if I don’t speak Dutch?

In most cases, no. InShared doesn’t offer dedicated English-language support. Because it’s an online-only insurer, most day-to-day tasks are handled through your online account, chat or a contact form, all of which are in Dutch.

Phone support is mainly reserved for urgent situations, such as accidents or theft. You may be able to speak to someone in English, but this isn’t guaranteed.

Basic cover with InShared car insurance

 

Beweeg de tabel van links naar rechts
What is covered?Third-party
liability
Third-party liability +
limited cover
Third-party liability +
comprehensive cover
Damage to other people or their property✓✓✓
Theft or burglary✕✓✓
Windscreen damage✕✓✓
Storm or fire damage✕✓✓
Damage caused by yourself✕✕✓
Vandalism✕✕✓

Additional coverage options at InShared

InShared offers three optional extras that you can add to your policy.

  • Passenger insurance (SVI)
    Covers injuries and damaged belongings for you and your passengers after an accident, regardless of who was at fault. Cover is provided up to € 1,500,000 per incident.
  • Breakdown assistance Netherlands (Pechhulp Nederland)
    Provides 24/7 roadside assistance anywhere in the Netherlands. If you get a flat tyre, your battery goes flat or you’re locked out of your car, help is on the way. If your car can’t be repaired within two days, InShared will arrange a replacement vehicle.
  • Breakdown assistance Europe (Pechhulp Europa)
    Offers the same 24/7 roadside assistance across most of Europe. If repairs take longer than two days, InShared will also arrange a replacement vehicle.

Claim-free years and the no-claims bonus ladder at InShared

The longer you go without making a claim, the less you’ll usually pay for your insurance. Every claim-free year (schadevrij jaar) increases your no-claims discount. After 6 claim-free years, you’ll receive a discount up to 72%. With 16 claim-free years, you’ll qualify for the maximum discount of 80%.

Making a claim can reduce your discount, which means your premium may go up in the new insurance year. That’s why it’s not always worth claiming for minor damage. If repairs cost around € 500 or less, paying the bill yourself could work out cheaper in the long run.

InShared autoverzekering

Second car scheme at InShared

Already have an InShared policy? You can insure a second car with the same no-claims discount as your first, up to the maximum of 80% (tweede autoregeling). Unlike many Dutch insurers, InShared applies your full discount to both policies from the start. From then on, each policy builds up its own claim-free years. A claim on one policy won’t affect the no-claims discount or claim-free years on the other.

Conditions second car scheme at InShared

The table below shows the main conditions for insuring a second car with InShared:

Beweeg de tabel van links naar rechts
TermsInShared
Type of second car schemeFull
What discount do you receive?No-claims bonus
Maximum discountUp to 80%
Same discount as your first carYes
Second driver can build up claim-free yearsYes
All cars must be registered to one nameNo
Cars must be registered at the same addressYes
Policyholder or partner is a regular driverYes
Children living at home are eligible for the schemeNo

Comparing InShared to other insurers

Although InShared isn’t included in our comparison tool, you can still compare other insurers to see how their premiums and cover stack up. If InShared still comes out on top, you can get a quote and take out your policy directly with the insurer.

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Filing a claim with InShared

Reporting a claim with InShared is straightforward. Log in to your online account, describe what happened, upload any photos and, if needed, arrange a repair with one of InShared’s repair partners. You’ll also see straight away what’s covered under your policy.

If your claim is urgent, for example after theft, injuries or a serious accident, call InShared’s 24/7 emergency line on 071 364 17 62 instead.

After you’ve reported your claim, you can track its progress through your online account and receive updates by email or text message.

Damage InShared

Cancelling your InShared car insurance

You can cancel your InShared car insurance at any time through your online account (Verzekeringsmap). Select the policy you want to cancel, choose an end date and confirm your request. You’ll receive confirmation by email.

There are no cancellation fees or notice periods. If you’ve paid your premium in advance, InShared will automatically refund any unused amount.

Contact details InShared

Emergency line (theft, injury, urgent damage):
071 364 17 62

Postal address:
InShared
Postbus 408
3830 AL Leusden

General questions:
InShared operates fully online. For questions or changes, use the chat function on the website or your Verzekeringsmap. There’s no phone line for general enquiries.

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