OpGroen car insurance
Since taking over Aon's personal insurance business on 1 August 2024, OpGroen has become the point of contact for former Aon customers. Unlike most Dutch insurance intermediaries, OpGroen offers advice and policy documents in English.
Compare car insuranceWhat happened to Aon car insurance?
Aon transferred its personal insurance business in the Netherlands to OpGroen Verzekeringen as part of a strategic decision to focus primarily on commercial insurance and risk management.
Existing Aon customers didn’t need to take any action. Their policies continued as normal, with OpGroen taking over the day-to-day management. If you come across older letters or documents mentioning Aon, that’s simply because they were issued before the transfer.
About OpGroen car insurance
OpGroen is an insurance intermediary rather than an insurer. Instead of offering its own policies, it advises customers and arranges cover with a range of Dutch insurers. Policy advice and day-to-day customer support are provided by OpGroen Verzekeringen, while OpGroen Assuradeuren handles claims and policy administration on behalf of insurers.
OpGroen offers three levels of cover: third-party liability (WA), third-party liability + limited cover (WA beperkt casco) and third-party liability + comprehensive cover (WA volledig casco / all risk). Roadside assistance for the Netherlands and abroad is included as standard, rather than offered as an optional extra.
OpGroen is supervised by the Dutch Authority for the Financial Markets (AFM) and the Dutch Central Bank (DNB). The AFM oversees how financial service providers operate, while DNB monitors their financial soundness.
Pros and cons of OpGroen car insurance
Is OpGroen car insurance available in English?
Yes. Unlike most Dutch insurance intermediaries, OpGroen offers a dedicated international service. Advice and support are available in English, and international clients receive their correspondence and policy documents in English as well.
Do I need to be a Dutch resident to take out this policy?
Usually, yes. OpGroen’s car insurance is intended for people who live in the Netherlands and have a car registered there. If you’ve recently moved to the Netherlands, OpGroen’s international department can help expats, international employees and NATO personnel arrange the right cover.
English-language support and documents
“English-language support is still relatively uncommon in the Dutch insurance market. OpGroen is one of the few providers that offers both English-language support and policy documents for international customers.”
Jean-Paul Würsten,
Car insurance expert
Basic cover with OpGroen car insurance
| What is covered? | Third-party liability | Third-party liability + limited cover | Third-party liability + comprehensive cover |
|---|---|---|---|
| Damage to other people or their property | ✓ | ✓ | ✓ |
| Theft or burglary | ✕ | ✓ | ✓ |
| Windscreen damage | ✕ | ✓ | ✓ |
| Storm or fire damage | ✕ | ✓ | ✓ |
| Damage caused by yourself | ✕ | ✕ | ✓ |
| Vandalism | ✕ | ✕ | ✓ |
Additional coverage options OpGroen
Besides the standard cover, OpGroen offers three optional add-ons:
- Motor legal protection
If you become involved in a dispute about an accident, liability, a repair or your car’s warranty, this cover gives you access to legal assistance. The legal assistance is provided by ARAG, a specialist legal protection insurer. - Accessory cover
Factory-fitted equipment is covered under your standard policy. Accessories you’ve added yourself, such as a navigation system or upgraded audio equipment, are covered up to € 1,250 by default. You can increase this limit to € 2,500 or € 5,000. - Passenger insurance (Inzittenden Plus)
This cover protects you and your passengers for up to € 1,000,000 per accident. It can help cover costs that aren’t fully covered elsewhere, including additional medical expenses, loss of income due to permanent disability, home adaptations, household help and damage to personal belongings carried in the car.
Comparing OpGroen to other insurers
OpGroen isn’t included in our comparison tool, so you won’t find it alongside the insurers we compare. If you want to see how OpGroen compares, use our tool to get an overview of the market, then request a personal quote from OpGroen to complete the picture.
Klanten over Autoverzekering.nl
Filing a claim with OpGroen
Report a claim through your OpGroen account online (“Mijn Verzekeringen”), or by contacting your adviser directly.
If your car has been stolen, report it to the police first. Then call the VbV Vehicle Crime Helpline on +31 88 662 82 88, which is available 24 hours a day.
Cancelling your OpGroen car insurance
You can cancel your policy free of charge within the 14-day cooling-off period if you’ve changed your mind. After the first year, you’re free to cancel at any time, with no notice period. You can do this through your account under “Mijn verzekeringen,” or call +31 (0)88 810 81 00 if you’d rather speak to someone directly.
Contact details OpGroen
Postal address:
OpGroen Verzekeringen B.V.
Postbus 1919
3000 BX Rotterdam
Motor legal protection (ARAG):
(033) 43 42 342, available weekdays from 8:30 a.m. to 5:30 p.m.
Missing or stolen vehicle (VbV):
+31 88 662 82 88, available around the clock
Filing a complaint
If you have a complaint, submit it in writing to the management of OpGroen Verzekeringen B.V. If the issue can’t be resolved, you can refer your complaint to Kifid, the independent Dutch complaints institute for financial services.
